Next and some other big online retailers have been breaking the law regarding refunds for goods bought online. Under the Distance Selling Regulations the consumer is entitled to a refund for the goods AND original delivery charge if returned within 7 days of receiving the item.
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Web Growth Consulting Blog
news and views from the Internet coal face
Tag: e-commerce
Big companies break refund rules for e-commerce
How to spot a fake website
Thousands of UK consumers have recently been duped into buying fake designer clothing and footwear. The goods were up for sale on focusclothing.co.uk (please DON`T visit) and on outward appearances, the website seemed genuine. It looked professional, customers could track their orders, payments were made securely and Read more »